FamilyVale · Delivery & ShippingSão Paio de Vizela · Portugal · France · Spain
From our home to yours
Delivery & Shipping.
We prepare every order with care and choose the right delivery solution for the destination — local, national, or European.
OriginSão Paio de Vizela, Portugal
Local deliveryGuimarães & Vizela
NationalMainland Portugal & Islands
InternationalFrance & Spain
Special conditions for online purchases
Free shipping, with clear rules.
Portugal and Spain: free standard MRW shipping on purchases of €49.99 or more, up to 2 kg of shipping weight.
France: free MRW Economy shipping on purchases of €89.99 or more, up to 2 kg of shipping weight.
The 2 kg limit refers to the total weight considered for transport, including packaging. The offer applies to the eligible standard service, not to MRW Express or FV Delivery. Outside of these conditions, shipping costs are calculated at checkout. Orders over 10 kg: shipping price available upon request and subject to prior approval by FamilyVale.
Delivery options
A delivery for every destination.
01
Local delivery
For customers in Guimarães and Vizela, we offer local delivery by appointment. Contact us beforehand to confirm the area and time. Within a 10 km radius of São Paio de Vizela: delivery costs €5.50 for purchases under €29.99 and is free from €29.99. Hours: Monday to Saturday, 08:00–20:00. If you do not find the local delivery option at checkout, contact us to confirm the order and transport.
02
National shipping
We ship to eligible destinations in Portugal, with costs and times presented at checkout. For orders weighing over 10 kg, transport is available upon request and subject to a quote and prior approval by FamilyVale. Contact us before finalizing the purchase.
03
France & Spain
The shipping options currently configured cover France and Spain. Prices and timeframes are presented at checkout according to weight and destination. For other destinations, contact us in advance.
From purchase to delivery
Simple from start to finish.
01
Buy
Choose your products and complete the order online.
02
We prepare
FamilyVale carefully prepares your order.
03
We ship
We select the right transport solution for the destination.
04
Receive
Track the shipment when tracking is available.
FamilyVale Delivery
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Documents and orders up to 30 kg. A service independent of the store — for urgent shipments, transport, and much more.
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